Hey there you absolute legend!

Thanks for your purchase & welcome to coaching.

I can't wait to see where this journey takes you! 

In the next few hours I'll jump into your inbox to say hi and fire through all the links and things you'll need to get the ball rolling. 

While you're here, take a mo to scroll down and read my top 5 tips for getting ready for coaching as well as information about confidentiality / cancellations and all manner of other things that detail-oriented people get off on.

Coaching is like everything in life,
you get out what you put in.

Here are some things you can do to get the most out of coaching:

1. Identify your goal(s) and/or area of focus. 

It helps to come into coaching with an area or idea that you would like to focus on. One of my favorite quotes is by business management writer Patrick Lencioni: “If everything is important, then nothing is." You really can do anything, but you can’t do everything

The more specific you can be about the area that you want to work on, the better your results will be over time. (Don’t worry if you come to your first few coaching conversations having no idea what you want to talk about. You’ll get better at this over time, I promise). 

2. Keep a journal

During your coaching journey it's a great idea to have a notebook to record things that pop up for you. It doesn’t have to be anything fancy, but I highly recommend that you consider keeping some sort of record of what jumps out at you during conversations as well as notes about what is happening between coaching sessions. This will not only help you self-reflect but bring real-life situations into the session.

Sharing specific situations takes the discussion to deeper levels. Review your notes before the coaching session to help you focus. When you have specific details to share, it helps us to really get to the root of your ideas.

3. Be open

In a coaching relationship, it is critical for you to be open and honest. Connection and trust between us are crucial and I treat your confidentiality with the utmost importance. I will ask you thought-provoking, inspiring, challenging, supportive and powerful questions to help you identify the root of any problems, other possibilities and/or what is next. When you provide honest and transparent answers, you will have more meaningful results.

4. Be prepared to be challenged.

I will ask you questions to help challenge your thinking and help you see other possibilities. You will be taking an inward look and thinking critically. As you work on achieving your goals, you will be challenged to get out of your comfort zone. Remember that I am there to support, encourage, challenge you, and ultimately, create a space of accountability for what you have identified as your goals.

5. Expect change. 

You may have heard the quote, “what got you here won’t get you there.” To accomplish your goals, there is going to be a change in your behavior, mindset or beliefs. This takes intentional effort over a period of time. There’s absolutely no need to rush this - creating change is a long game. I’ll be right there to support you through this process.

Let your trust issues go - I got ya

Again, because this bit's important: Everything that we discuss during coaching is 100% confidential, even if the boss is picking up the tab.

As part of my registration with the International Coaching Federation (ICF), from time to time I need to record the audio from some conversations for supervisory sessions. I'll never do this without your permission and will not spring it on you at the start of a session- I'll always ask well in advance. 

I'm also required to keep a log of my coaching hours. This will include your name, email address & number of coaching hours together. These details are only shared with the ICF if I'm audited. If you would prefer not to have your details on there kei te pai (it's all good) - we'll go over all of that in our first session.

Cancellations, refunds and other fun

When it comes to cancellations, I'm probably the most chilled out person in the world. People get sick, days get derailed and energy gets zapped. I get it!

If you've got a coaching convo coming up and you want to juggle it around for any reason just let me know.  Depending on your notification settings, a reminder will pop through 24 hours before so that's a great time to reschedule if you need to. 

If I turn up to the Zoom and you're not there I'll send an e-mail reminder after 3 minutes of chilling out by myself. If you haven't shown up after 10 minutes I'll log off and send you a link to reschedule. Running a few minutes late is fine, but after 10 we'd both start rushing to squeeze everything in and no one ends up doing their best work. 

You wouldn't buy clothes online without the safety net of a refund-policy; coaching shouldn't be any different. 

My main goal here is to make sure that you're deliriously happy with the commitment you've made. So, if you wake up over the next few days wondering if you've made a terrible mistake, I will happily refund your money.

After a 48 hour stand-down period it's all on, so there will be no refunds on any packages after this. 

Always remember, my whole philosophy with coaching is that the 'right' way to go about it, is the way that's right for you. So if things aren't going the way you want them to we'll talk and change it up where we need to.

Your Information:

If you've chosen to pay via afterpay you will have been asked for your address at checkout. It's for their process, not mine. I do not use nor keep this information.

I hate being signed up for mailing lists so I'll never share your email address with anyone or automatically sign you up for any future newsletters I may send.

Shall we chat?

Find me in all of these places:

(+64) 21 025 026 84


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Office Hours:
Any time I like!


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